Low-cost and free health insurance

Health Insurance Assistance | NYC Human Resources Administration (HRA), NYS Department of Health (NYSDOH)

1. How it Works

Health insurance helps pay for planned or unexpected medical care. Health insurance options are available to all New Yorkers, even if you are not a citizen. Counselors can help you choose a health insurance plan.

  • Private health insurance plans are plans where you pay a certain amount for coverage. These are also known as Qualified Health Plans.

    • New Yorkers can enroll or change their private health insurance coverage for 2024 starting from November 16, 2023 – January 31, 2024. Enroll through NY State of Health.

    • You might be able to get financial help when you enroll through NY State of Health.

    • You can also buy private insurance directly from an insurance company but you won’t be eligible for financial help.

  • Public health insurance plans are free or low-cost. These include Medicaid, Child Health Plus, and the Essential Plan. You can enroll in these plans anytime in the year.

    • You must renew your public health insurance every year. Do the following to renew your coverage and stay covered:

      • Update your email address, mailing address, and phone number.

      • Look for your renewal notice in your mail or email.

      • Respond by your renewal deadline.

2. Determine your eligibility

You may qualify for free or low-cost public health insurance based on your age and income.

If you do not qualify for public health insurance or cannot afford to buy a plan:

NYC Care is a health care program that provides low- and no-cost health care services.

  • Call 646-NYC-CARE (646-692-2273) to enroll in NYC Care.

  • Visit the NYC Care website to find NYC Health + Hospitals patient care sites near you.

3. What you need to include

To enroll in public health insurance plans, you will need:

  • Citizenship/immigration documents indicating your lawful immigration status

  • Social Security Numbers (SSN)

  • Date of birth for everyone applying in household

  • Current employment information

  • Household income

4. How to apply

Here are your options.

Apply online

Enroll in health insurance through NY State of Health for:

  • adults under 65

  • low-income pregnant women

  • children

Apply by mail

Apply to Medicaid by mail if you are:

  • 65 years old or older

  • certified blind

  • certified disabled

  • institutionalized and applying for nursing home care coverage

Complete the application and the Supplement A form. Mail your application to:
MAP Initial Eligibility Unit
PO Box 24390,
Brooklyn, NY 11202

Apply by phone

Adults under 65, low-income pregnant women, and children must enroll in health insurance through NY State of Health. Call 855-355-5777 or TTY: 800-662-1220.

Call the HRA Helpline at 888-692-6116 to enroll in Medicaid if you are:

  • 65 or older

  • receive Medicare and are not a parent/caretaker relative of minor children

  • living with a disability and/or blindness

  • a young adult under age 26 who was under foster care in the past

Apply in person

Health insurance assistors can help these groups enroll in health insurance:

  • adults under 65

  • low-income pregnant women

  • children

HRA has Facilitated Enrollers to help you enroll in Medicaid and other programs if you are:

  • 65 or older

  • receiving Medicare and are not a parent/caretaker relative of minor children

  • living with a disability and/or blindness

  • a young adult under age 26 who was formerly under foster care

5. Have more questions?

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