No cost or low-cost healthcare access

NYC Care | NYC Health and Hospitals (H+H)

1. How it Works

NYC Care is a health care program that gives you access to your own doctor and services at little or no cost. The program provides services at NYC Health + Hospitals locations citywide. It is available to all New Yorkers who do not qualify for or cannot afford health insurance.

  • You will receive affordable health care regardless of your immigration status or ability to pay.

  • Pay based on what you can afford. Discounted fees are based on your family size and income and start at $0.

    • There are no membership fees, monthly fees, or premiums.

  • Choose your own doctor who can:

    • help you avoid getting sick

    • treat you when you are ill

    • connect you with other services you need to stay healthy.

  • You can also:

    • receive preventive care like vaccinations, routine screenings, tests like the COVID-19 test, and mammograms to stay healthy.

    • get mental health support and substance abuse services.

    • get access to low-cost prescription medications day or night.

  • You can get your first appointment within two weeks or less.

  • Privacy and confidentiality are guaranteed. NYC Care enrollment does not pose a risk under the “public charge” rule.

2. Determine your eligibility

To be eligible for NYC Care, you must:

  • Live in one of the five boroughs of New York City.

  • Not qualify for any health insurance plan available in New York State.

  • Not be able to afford health insurance based on government guidelines.

3. What you need to include

You will need proof of:

  • Identification

  • New York City residency

  • Household income

  • Household size

Patients who have already been screened for insurance through the NYS of Health Marketplace can bring a printout of the results of the determination and will not need additional documentation.

If you are unable to provide the required documents, a counselor still may be able to help you enroll. Call 646-NYC-CARE (646-692-2273) for more information.

4. How to apply

Here are your options.

Apply by phone

Call 646-NYC-CARE (646-692-2273) to enroll in NYC Care or learn more.

Apply in person

  • Meet with an NYC Health + Hospitals Financial Counselor at an NYC Care location.

  • Meet with or call a MetroPlus representative.

  • Visit a community-based partner in one of the five boroughs.

  • NYC Care also offers fast track enrollment for existing patients of the NYC Health + Hospitals Options program who have been screened for health insurance in the last six months.

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