Services to help you keep your housing
Homebase | NYC Human Resources Administration (HRA)
1. How it Works
Homebase can help if you’re at risk of becoming homeless. They have locations across New York City’s five boroughs and offer a wide range of services to help you if you have a housing crisis.
Homebase will help you develop a personalized plan to overcome an immediate housing crisis and have more stability with your housing.
You do not have to wait until you are in housing court to seek help from Homebase.
Homebase can help a wide range of services, including:
Services to prevent eviction
Help getting public benefits
Emergency rental assistance
Education and job placement assistance
Financial counseling and money management
Help moving
Short-term financial assistance
2. Determine your eligibility
You may be eligible for Homebase services if you:
Live in one of the five boroughs of NYC
May be soon at risk of entering the NYC shelter system
Want to remain stably housed in your community
If you think you need Homebase services, contact a local office so they can review your specific situation and offer support. Even if you are not eligible, Homebase can help you find resources that might be helpful.
3. What you need to include
These are the documents you need to bring on your first appointment. If you don’t have all of these documents, Homebase can still assess your case and help.
ID for all household members 18 years or older
Proof of income/employment for every working member of the household (recent paystubs dated within 30 days of Homebase appointment)
If you have an active Cash Assistance (CA) case, bring a CA Budget Letter or Welfare Management System (WMS) printout dated within 30 days
Unemployment letter
Supplemental Security Income (SSI) or Social Security Disability (SSD) Award Letter, dated within the last year
Copy of lease or written rental agreement
Rental Assistance referral, certificate, voucher, or award letter
Rent demand, landlord letter, or court documents
Light, gas, and telephone bill
4. How to apply
Here are your options.
Apply by phone
Find a Homebase location by calling 311 or viewing the HomeBase map and searching by your zip code. Then, call to schedule an appointment.
Apply in person
Find a Homebase location by calling 311 or viewing the HomeBase map and searching by your zip code.
Call to schedule a meeting with a Homebase representative. In person appointments must be scheduled in advance.
Bring as many of the application documents as you can to your first appointment. Having all the documents is not required to receive help.
Note: If you have children, you do not need to bring them with you. However, you should bring their identification documents.